Consumer Advice

Consumer rights can be daunting, especially if you feel there is nowhere to turn.

We offer independent, jargon-free advice on a wide range of consumer legal issues including:

Buying Online

Consumer

Top Tips on Consumer Advice

  • Read terms and conditions before signing a contract

  • Pay by credit card for purchases over £100

  • Keep your receipts

  • Check if there is a returns policy

  • When buying online, check the returns policy

  • Don't assume that all shops will give a refund for returned items